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ServiceNow CIS-ITSM Practice Questions

CIS-ITSMPage 6/45Total: 449Intermediate

Question 51Medium

Which activity is essential to minimize unnecessary transaction logs in data management?

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Question 52Hard

What are the primary operations of a Change User?

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Question 53Medium

Why is table extension useful in table management?

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Question 54Hard

What is true about Major Incident Management?

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Question 55Hard

Where can the identification rules for a CI class be accessed in ServiceNow?

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Question 56Hard

When using the Communicate Fix UI action in ServiceNow, where is the fix information copied to for related incidents? Choose the correct option(s).

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Question 57Medium

What does the term 'parent-child hierarchy' imply for control objectives?

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Question 58Medium

What is the purpose of the 'Change Risk Conditions' in ServiceNow?

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Question 59Hard

Which of the following statements accurately describes a feature of the CAB Workbench in ServiceNow?

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Question 60Hard

Who is responsible for handling further escalation with technical SMEs?

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