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ServiceNow CIS-CSM Practice Questions

CIS-CSMPage 4/13Total: 127Advanced
Question 31IntermediateCSM configuration

By default, the Business Portal is set to inactive and must be manually activated to use it.

Select one answer:

Question 32IntermediateCSM foundational data model

An Account Address can represent many address types.

Select one answer:

Question 33IntermediateCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

Which Portal is the newest for B2B use cases?

Select one answer:

Question 34IntermediateCSM foundational data model

Multiple non-related accounts cah share the same account addresses.

Select one answer:

Question 35IntermediateCSM configuration

The contact table extends from the ____ table.

Select one answer:

Question 36IntermediateCSM foundational data model

What is the relationship between Contact and Account? (Contact ---> Account)

Select one answer:

Question 37IntermediateCSM foundational data model

Which Store Application needs to be activated to use the B2B2C customer data models?

Select one answer:

Question 38IntermediateCSM configuration

Which role is at least necessary to create and manage Address Types?

Select one answer:

Question 39IntermediateCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

What are the Business Portal roles?

Select three answers:

Question 40IntermediateCSM configuration

Which system property defines if a contact can only be in a relationship with multiple accounts within an account hierarchy?

Select one answer:

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