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ServiceNow CIS-CSM Practice Questions

CIS-CSMPage 3/13Total: 127Advanced
Question 21IntermediateCSM configuration

Which roles can create contact records?

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Question 22IntermediateCSM foundational data model

Business-to-Business (B2B) is a ____ business model.

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Question 23IntermediateCSM foundational data model

The Account table extends from the ____ table.

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Question 24IntermediateCSM configuration

How would you navigate to the Household list?

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Question 25BeginnerCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

What's necessary to have access and to use the Consumer Service Portal?

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Question 26IntermediateCSM configuration

Which roles can create account records?

Select two answers:

Question 27IntermediateCSM configuration

On the Household form the All Members related list only shows active household members.

Select one answer:

Question 28IntermediateCSM configuration

On the Household form the Current Members related list only shows active household members.

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Question 29IntermediateCSM foundational data model

The Account table has the feature to create a parent-child relationship.

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Question 30BeginnerCSM foundational data model

Which table stores Customer Accounts?

Select one answer:

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