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ServiceNow CIS-CSM Practice Questions

CIS-CSMPage 2/13Total: 127Advanced
Question 11BeginnerCSM configuration

Which role should a consumer user have?

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Question 12IntermediateCSM foundational data model

How would you track a group of consumers if they not share a common address?

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Question 13IntermediateCSM foundational data model

Which plugin needs to be active to use the household data model?

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Question 14IntermediateCSM foundational data model

Locations related to Consumers are stored on the ____ table.

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Question 15IntermediateCSM configuration

How would you navigate to the Consumer list?

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Question 16IntermediateCSM foundational data model

On which table are Address Types stored?

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Question 17IntermediateCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

How is the real-time conversation feature available in the Consumer Service Portal called?

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Question 18BeginnerCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

The Consumer Service Portal is used for which business model?

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Question 19IntermediateCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

What are the two ootb ways for a consumer to get access to the Consumer Service Portal?

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Question 20IntermediateCSM Workspace, Portals, Service Catalog, Analytics, and Reporting

What is the URL suffix othe the Consumer Service Portal?

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