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ServiceNow CIS-ITSM Practice Questions

CIS-ITSMPage 2/45Total: 449Intermediate

Question 11Medium

What is the purpose of the 'Change Risk Conditions' in ServiceNow?

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Question 12Hard

What must a system administrator consider when creating additional list categories in a ServiceNow workspace?

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Question 13Medium

What is the maximum number of dynamic CI groups allowed in a ServiceNow system?

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Question 14Medium

How can a Catalog Item be created in relation to a Service Offering?

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Question 15Hard

How can you set an inclusion rule for a CI class in ServiceNow?

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Question 16Hard

In ServiceNow, what actions occur when the "Communicate Workaround" UI action is used?

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Question 17Hard

How are control objectives related to citations?

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Question 18Medium

Which statement accurately describes the 'Approval Definitions' in Change Approval Policies?

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Question 19Medium

What happens to the 'Assigned to' field in a problem record if a group is selected but no user in the group has the problem role in ServiceNow?

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Question 20Medium

Why is table extension useful in table management?

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