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ServiceNow CIS-ITSM Practice Questions

CIS-ITSMPage 1/45Total: 449Intermediate

Question 1Hard

What must a system administrator consider when creating additional list categories in a ServiceNow workspace?

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Question 2Medium

What is the maximum number of dynamic CI groups allowed in a ServiceNow system?

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Question 3Hard

How are control objectives related to citations?

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Question 4Hard

How can you set an inclusion rule for a CI class in ServiceNow?

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Question 5Medium

How can a Catalog Item be created in relation to a Service Offering?

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Question 6Medium

How does the Change Management – Risk Assessment plugin help in calculating risk?

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Question 7Hard

What should be done if a customer needs customized states for Requested Items and Catalog Tasks?

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Question 8Medium

What is the purpose of the 'Change Risk Conditions' in ServiceNow?

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Question 9Medium

What happens to the 'Assigned to' field in a problem record if a group is selected but no user in the group has the problem role in ServiceNow?

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Question 10Medium

Which of the following features does the CAB Workbench in ServiceNow provide to help manage CAB meetings effectively?

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