ZURICH RELEASE
ServiceNow CIS-CSM Practice Questions
CIS-CSMPage 11/13Total: 127Advanced
Question 101AdvancedCSM foundational data model
The Service Model table should only be used to track application services delivered to customers.
Select one answer:
Question 102IntermediateCSM foundational data model
What are examples of tangible products?
Select three answers:
Question 103IntermediateCSM foundational data model
What is the table where all product models are stored?
Select one answer:
Question 104IntermediateCSM configuration
How would you navigate to the Consumer table?
Select one answer:
Question 105IntermediateCSM foundational data model
What are examples for services?
Select two answers:
Question 106IntermediateCSM configuration
On a Consumer record in which tab you can connect the Consumer record to a Consumer User record?
Select one answer:
Question 107IntermediateCSM foundational data model
What are examples of intangible products?
Select two answers:
Question 108IntermediateCSM foundational data model
What is a product model?
Select one answer:
Question 109IntermediateCSM configuration
On what table are Consumer records stored?
Select one answer:
Question 110IntermediateCSM foundational data model
A Desk would use the ____ model.
Select one answer: