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ServiceNow CIS-CSM Practice Questions

CIS-CSMPage 1/6Total: 58Advanced
Question 1IntermediateCase management

In a B2C business model. What is an end customer example for a restaurant chain?

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Question 2IntermediateCase management

Business-to-Consumer (B2C) is a ____ business model.

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Question 3IntermediateCase management

What are the two multi-level Business models?

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Question 4IntermediateCSM foundational data model

The Consumer User table extends from the ____ table.

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Question 5IntermediateCase management

What are the 2 direct Business models?

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Question 6IntermediateCSM foundational data model

Which table stores consumer records?

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Question 7IntermediateCSM foundational data model

How is the relation between a Consumer and a Consumer User?

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Question 8IntermediateCase management

In a B2C business model. What is an end customer example for a Bank Service Provider?

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Question 9IntermediateCase management

What business model represents individuals who can subscribe to a video streaming service?

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Question 10IntermediateCSM foundational data model

What roles can create a consumer record?

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