ServiceNow CSA

How does ServiceNow implement row-level and column-level security?

Create a new UI Policy to dynamically add values to the choice list

Modify the choice list values directly in the table view

Navigate to System Definition > Tables and add the value directly to the related list of the column

Use the Reference Qualifier in the dictionary entry to add new values

Right-click on the choice field in a record, select 'Show Choice List', then click 'New'

What is the correct method to add a new value to a choice list in ServiceNow?

Which of these applications can all users access?

Authentication, Authorization, Encryption

User Authentication/Login, Application and Modules Access, Database Access

Authentication, Module Control, Record Access

What are the three levels of security provided by ServiceNow before CRUD operations can be performed?

What URL format is typically used for ServiceNow instances?

Tables can extend other tables, creating parent and child tables

Tables can only contain one type of record

Tables do not store any data directly, they are just a blueprint

Which of the following statements is true about ServiceNow tables?

It allows multiple customers to share the same data instance

It provides a single database for all customers

It ensures data isolation and customization for each customer

It limits the ability to customize the instance for individual customers

What is the significance of a multi-instance, single-tenant architecture in ServiceNow?

In ServiceNow, what feature allows users to save shortcuts to frequently used applications and modules for easy access?

To create a horizontal line as a formatting element

To insert a UI macro into the catalog item

To enable selection between multiple options

What is the purpose of the Break variable in the Service Catalog?

Which field type displays records from another table?

Use the plugin in a personal developer instance

Request information from ServiceNow during the plugin installation

What should be done if your company hasn't purchased a paid license for a plugin?

Which menu offers options for viewing, configuring, creating favorites, and saving data?

Form buttons, form links, and list buttons

Dashboard widgets and user role assignments

Form context menu items and list context menu items

What elements can be included as part of UI Actions in ServiceNow?

Requires custom scripting for all workflow automation.

Automates repetitive tasks to improve efficiency and user experience.

Describes workflows in natural language to help non-technical users understand

Reduces development costs by providing a library of reusable actions.

Which of the following is NOT a benefit of using Flow Designer in ServiceNow?

Provides a top-down approach to mapping services.

Helps identify dependencies between devices and applications.

Scans the network to inventory devices and applications.

Which of the following is NOT a feature of ServiceNow Discovery?

Which table access control rule applies to the entire table and all its records in ServiceNow?

Which key should be pressed to retain the original value in the list editor if changes are canceled?

Which of the following is used to automate repetitive tasks and ensure consistency in ServiceNow?

User menu > Preferences > Notifications > Toggle Allow Notifications

User menu > Settings > Notifications > Toggle Notification Preferences

User menu > Preferences > Email > Enable/Disable Notifications

User menu > Notifications > Preferences > Toggle Allow Notifications

What is the correct navigation path to enable or disable notifications for a user in ServiceNow?

They can obtain additional non-production instances for testing

They can merge instances with other customers

They are restricted to a single instance type

They can only use production instances for all activities

What flexibility do ServiceNow customers have regarding instance types?

A parent class inherits fields from a child class

A child class inherits fields from a parent class

A parent class and a child class have no relationship

A child class defines the database structure for a parent class

What is the main difference between a parent class and a child class in ServiceNow?

Homepages offer more features than responsive dashboards.

Responsive dashboards cannot be shared with colleagues.

Non-responsive dashboards are still available in the Utah release

Responsive dashboards allow you to determine the size of individual elements and create multiple tabs.

Which statement about responsive dashboards in ServiceNow is correct?

Provides unique fields for the extended table

Allows the inheritance of fields from parent tables

Enables the creation of tables that stand alone

What are the benefits of using table extensions in ServiceNow?

Which variable type can be used to create a group of radio buttons that select a value from a predefined list?

To execute the filter and display results

What is the purpose of the 'Run' button in the classic list filter?

A function to generate reports and dashboards.

A version of a list or form that defines which fields appear and in what order.

A feature to create workflows and automation.

A tool to manage user roles and permissions.

A method to define user authentication settings.

Single Line Text, List Collector and Select Box are what type of elements in ServiceNow?

 It is the actual data entered into the field.

It is a system-friendly unique term for the field.

It is a user-friendly term to identify the field in the user interface.

It is used to store metadata about the field.

Which of the following best describes a field label in ServiceNow?

System Applications > All Available Applications > All

Where can you navigate to find all available applications in ServiceNow?

Various form templates can be applied to a form by accessing the:

What are the three primary elements of the Now Platform User Interface screen?

To allow selection between multiple options

Allow users to modify the data on the field

What is the primary function of the Check box variable in the Service Catalog?

Identify four methods to collaborate with team members on tasks.

Which CI attribute is commonly used in CI Identification Rules?

User Authorization, Module Access, Database Encryption

User Login, Application Control, Record Access

Authentication, Role Management, Data Access

What levels of security does ServiceNow implement before an end user can perform CRUD operations on a table?

By scanning the network to inventory devices and applications.

By providing a top-down approach to mapping services.

By automatically fixing discovered issues.

By serving as a process guide for ITSM implementation.

By being a product you need to purchase separately.

How does ServiceNow Discovery function within the platform?

Which of the following are key features of Salesforce?

Filtered lists retrieve records when clicked, while list categories do not.

List categories allow user customization, filtered lists do not.

Filtered lists are visible to administrators only.

List categories are used for security purposes, filtered lists for display.

How do filtered lists (UX Lists) in Workspace differ from list categories in classic lists?

In a ServiceNow list, what does a 'record' refer to?

All > Reports > View/Run > Select sharing icon > Select Add to dashboard > Select the dashboard and tab

All > Reports > View/Run > Select export icon > Select Export to PDF > Select the dashboard and tab

All > Reports > View/Run > Select edit icon > Select Edit report > Select the dashboard and tab

All > Reports > View/Run > Select publish icon > Select Publish > Select the dashboard and tab

What are the steps to add a report to a dashboard in ServiceNow?

The user is granted access to the entire table and all fields

The user is denied access to the specific field but can access other fields in the table

The user is denied access to the entire table

The user can still modify the specific field

What happens if a user passes a table ACL rule but fails a field ACL rule in ServiceNow?

To package changes for moving into production environments

Classic lists function similarly with ease of use.

Workspaces offer fewer customization options.

Workspaces provide no additional functionality.

What is an advantage of using lists in a ServiceNow workspace?

Which function can be used to change the approval state of a record to Approved in the list editor?

To make real-time changes to the appearance of the user interface.

What is the primary function of Client Scripts in ServiceNow??

A customized instance tailored to the customer's requirements

A set of installed applications on a ServiceNow instance before any configuration or customization

An instance used solely for testing purposes

A shared environment where multiple customers' data is mixed

What is a baseline implementation in ServiceNow?

Which tab displays the activity stream for a task?

They only apply to tables and not to fields

They can be defined at both the table and field levels

They are only evaluated during user login

Which statement is true about Access Control rules in ServiceNow?

Which type of Client Script runs when a particular field changes value?

To allow users to create and manage custom applications

To enable users to perform all system administration tasks

To grant elevated privileges to manage Access Control Lists (ACLs)

To manage user passwords and authentication methods

What is the function of the 'security_admin' role in ServiceNow?

Which role focuses on preventing incidents and reducing the impact of incidents that cannot be prevented?

Provides a guide for ITSM implementation.

Automatically fixes discovered configuration issues.

Is a product that needs to be purchased separately.

What role does ServiceNow Discovery play in the platform?

What type of relationship allows a field within a table to hold a reference to a record on another table?

Manually replicate the changes in each environment

What should be done if you need to publish customizations to an application repository in ServiceNow?

Expand every application in the All applications tab.

Open the specific list again and search for the specific record using the filter.

What's one of the fastest ways to return to a recently viewed record?

Which of the following is NOT an example of a configuration task in ServiceNow?

A framework that supports multiple configuration strategies within CMDB.

A set of processes for ITSM implementation.

A service that automatically fixes past implementations.

A guide for coding practices in ServiceNow.

A set of tools for automated software testing.

What does the Common Service Data Model (CSDM) provide within the ServiceNow platform?

A map that activates business rules before the data is queued for the outbound web service.

A map that identifies relationships between fields in an import set and fields in an existing table.

A map that is utilized to share the history of an table.

Which of the following defines Transform Maps in ServiceNow?

A user role that grants full access to all data

A security rule that restricts user permissions to view and interact with data

A module that allows users to create reports

A feature that automatically logs out inactive users

Which three workflow types are provided by the Now Platform?

ServiceNow CSA - Practice Mode - Exam 1

Free Variants

Pro Variants

How does ServiceNow implement row-level and column-level security?